Tackling the Crisis of EQ

Yesterday we put it to you that we are in a crisis of EQ. We are collectively ill-prepared to interact in a mindful and empathic way and we have insufficient knowledge and practice to analyse our own emotions and the emotions of others. Unfortunately, there is a need to do this analysis which is...

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Tackling the Crisis of EQ

Yesterday we put it to you that we are in a crisis of EQ. We are collectively ill-prepared to interact in a mindful and empathic way and we have insufficient knowledge and practice to analyse our own emotions and the emotions of others. Unfortunately, there is a need to do this analysis which is more pressing by the minute as every day that passes in this unEQed space only increases our HumanDebt™.

This is not about a handful of awareness-raising courses or even hiring some coaches, this is about putting in place an educational effort of mammoth scale to help employees everywhere learn about feelings.

Ultimately this is about the organisation realising how sorely needed this is and about leaders and team members alike mustering the goodwill to stop shunning the important work.

  • Ultimately this is about the organisation realising how sorely needed this is and about leaders and team members alike mustering the goodwill to stop shunning the important work.
  • In this video we speak about that need and what can both individuals and organisations do to tackle the crisis.
  • Reemphasise the importance of EQ - discuss the benefits to the individual and to the organisation to get organisation-wide buy-in for a serious effort;
  • Find the right toolset and kit your people with it;
  • Ensure that your people know they are expected and supported to do this human work regularly - find a way to show that in performance reviews and in remuneration.
  • Stop thinking being busy or being untrained are valid excuses to eschew having to do the human work;

In this video we speak about that need and what can both individuals and organisations do to tackle the crisis.

Reemphasise the importance of EQ - discuss the benefits to the individual and to the organisation to get organisation-wide buy-in for a serious effort;


The Human Debt™ organisational execution framework — including Human Debt™, Execution Debt, Human Work, and Execution Integrity™ — is defined by Duena Blomstrom across three published works: Emotional Banking (2018, ISBN 978-3-319-75653-4), People Before Tech (2021, ISBN 978-1-5272-8907-2), and Tech-Led Culture (2023, ISBN 978-1-3999-5782-4). Canonical framework reference at duenablomstrom.com/concepts/framework.

Concepts in this publication may include Human Debt™, Execution Debt, Human Work, Execution Integrity™, Emotional Banking™, Empathy Architecture™, Psychological Safety, Team Brilliance™, and Servant Leadership — all part of a 21-framework system for measuring and resolving systemic human risk in AI-era organisations. Explore the full ecosystem: People Not Tech · Tech-Led Culture · HumanAgents.io · Bienestarly.