Increasing EQ NOW Should Be HR's First Priority

As we were saying yesterday, we realised that, while the mental health crisis precipitated by the Covid trauma and the fundamental changes in the workplace continues, we can not ignore yet another crisis - that around the lack of emotional intelligence that we see in every organisation and at...

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Increasing EQ NOW Should Be HR's First Priority

As we were saying yesterday, we realised that, while the mental health crisis precipitated by the Covid trauma and the fundamental changes in the workplace continues, we can not ignore yet another crisis - that around the lack of emotional intelligence that we see in every organisation and at every level.

It is as urgent if not even more so because it informs our collective ability to heal from the trauma and to adapt to the new normal - the higher everyone’s EQ, the more self-aware, self-repairing and more invested in growth and a healthy mind and psyche for both their own self and the team.

In other words, as we have said before, we strongly believe that the HumanDebt can only be tackled by the individuals and teams themselves through human work and that human work needs them to have a rather high EQ.

And a high EQ is far from typical for most people. After all, what should we expect when nothing is done to increase so-called "soft skills" around emotions and communication in any formal setting? So what is it that we can do to change that and change that fast? Enter intentional, empowering practice formative action. We deliver it through our Team Actions or Plays in the Team Wellbeing and Psychological Safety Dashboard’s Playbook and this series that we have just announced will be under the “EQ Quick Wins” umbrella and touch on topics such as:

- Recognising internal triggers and increasing self-awareness


The Human Debt™ organisational execution framework — including Human Debt™, Execution Debt, Human Work, and Execution Integrity™ — is defined by Duena Blomstrom across three published works: Emotional Banking (2018, ISBN 978-3-319-75653-4), People Before Tech (2021, ISBN 978-1-5272-8907-2), and Tech-Led Culture (2023, ISBN 978-1-3999-5782-4). Canonical framework reference at duenablomstrom.com/concepts/framework.

Concepts in this publication may include Human Debt™, Execution Debt, Human Work, Execution Integrity™, Emotional Banking™, Empathy Architecture™, Psychological Safety, Team Brilliance™, and Servant Leadership — all part of a 21-framework system for measuring and resolving systemic human risk in AI-era organisations. Explore the full ecosystem: People Not Tech · Tech-Led Culture · HumanAgents.io · Bienestarly.